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FREE Standard UK Delivery* | Questions? Call 01795 514840

Delivery and Returns

Delivery

We offer FREE standard UK delivery on all orders, excluding some large or oversized items to offshore destinations and the Scottish Highlands.

The postage options available for your order will be calculated during checkout.

All orders received before 16:00 UK time are despatched the same day.

Returns & Replacements

We want you to be delighted with your purchase from Toys and Interiors.

However, if you would like to return any items we are happy to provide a refund or exchange within 30 days of purchase. This does not affect your statutory rights.

Orders placed between November 1st 2017 and December 31st 2017, may be returned until January 31st 2018, for a refund or exchange (terms and conditions apply).

We strongly recommend that you contact us before returning an item, as we may be able to resolve your problem without the need to send it back to us.

All goods returned must be in a perfect, resaleable condition with original product packaging and instructions where appropriate. We may not be able to offer a full refund unless this is the case.

Returned items are your responsibility until they are received at our premises. Unless the product is faulty or damaged on arrival, the cost of returning the goods is at your expense. The standard delivery charge paid will be refunded if returned within 14 days of receipt, in line with distance selling regulations, but bear in mind that standard delivery is usually free for UK customers.

In the UK, if you do need to return an item, you may find that it is cheaper to post it via a courier rather than through the Post Office, especially for long umbrellas. Check prices by searching for "parcel comparison" online. Don't forget to enter the full dimensions (height, width, length and weight) of the package you want to send and, as mentioned above, we recommend you choose a service which offers proof of posting and confirmation of delivery.

Goods must be returned to the address below, indicating your order number and preference for a refund, replacement or exchange:

Toys and Interiors Ltd. (Returns)
Unit C1 Smeed Dean Centre
Castle Road
Sittingbourne
Kent
ME10 3EW
United Kingdom

For full details, please see our terms and conditions.